HERE YOU WILL FIND ANSWERS TO YOUR QUESTIONS ABOUT SHOPPING AT WWW.Onoroffclothing.com, YOUR ORDER, PAYMENT OPTIONS AND MORE. SIMPLY SELECT FROM THE CATEGORIES BELOW FOR COMPLETE INFORMATION.
Shipping policy:
All orders are processed within 1 - 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates:
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Shipping options:
Shipping Details:
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. On Or Off is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within X days of receiving your shipping confirmation email, please contact us at admin@onoroffclothing.com with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges:
Refer to On Or Off full return policy.
In the event that your order arrives damaged in any way, please email us as soon as possible at admin@onoroffclothing.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at returns@onoroffclothing.com
This item has been added to your shopping bag.
You can
continue browsing,
or proceed to checkout.